Replacement & Refund Policies

All physical products sold on (except electronic items) are covered under our Warranty Policy & will be replaced accordingly

In order to get a defective item replaced

• Contact Customer Care via email @ or call us on 9900851111, within 3 days from the date of delivery.

• The defective product or part will be recalled and a replacement will be shipped only after verification & approval by Manufacturer’s service engineer/regional customer care head of Manufacturer who will contact you within 48 hrs.

Please note -

• Replacement can be for the entire product or part(s) of the product subject to availability of the same with Manufacturer.

• Replacement is offered for the products sold at only.

• All products should be checked thoroughly during delivery for any incidental damages. No claim, except manufacturing defect, will be entertained once the product is delivered & money received.

For outright cancellations by you:

If you cancel your order within 24 hrs of placing it, we will refund the entire amount. Or else the order will be considered confirmed.

Note: If you receive a package that is open or looks to have been tampered with, do not accept it. Contact Customer Care on 9900851111, and we will have the issue quickly resolved.

Following shall not be eligible for return or replacement -

• Return request beyond 48 hours of Delivery

• Damages due to misuse of product;

• Incidental damage due to malfunctioning of product;

• Products with tampered or missing parts & packaging;

• Any damage / defect which are not covered under the manufacturer's warranty;

• Any product that is returned without all original packaging and accessories, including the box, Senzible Marketing Pvt Ltd packaging if any, and all other items originally included with the product(s) delivered